Burrard Laptops offers in-store pickup in Vancouver and standard shipping within British Columbia. Shipping cost and available methods are shown at checkout.
Pick up orders at 1804 W Broadway, Vancouver, BC V6J 1Y9 during store hours: Monday to Friday 10 AM to 6 PM, Saturday 10 AM to 5 PM, closed Sunday.
We offer standard shipping for orders within British Columbia, typically through Canada Post. Choose shipping or free in-store pickup in the cart before you pay.
Orders are typically processed within 1–2 business days from the date of purchase. Processing times may vary during peak periods.
Estimated standard delivery within British Columbia is usually 3–5 business days. Weather and carrier delays can affect this timeframe.
Standard shipping within British Columbia is $20. In-store pickup at 1804 W Broadway, Vancouver is free. Choose pickup or shipping in the cart; the selected fee is shown before you pay.
Provide an accurate physical address. We cannot deliver to P.O. boxes. We are not responsible for delays caused by incomplete or incorrect address information. Delivery to remote areas may take longer.
After an order ships, you receive a confirmation email with tracking information. Carriers typically make more than one delivery attempt, or leave instructions for collection if you are unavailable.
If an order arrives damaged or is lost in transit, contact Burrard Laptops. We will work with you and the carrier to resolve the issue.
For returns after delivery, see Returns & Refunds. For store questions, contact us.
Standard shipping is offered for orders within British Columbia, typically through Canada Post. Orders are usually processed in 1–2 business days, with estimated BC delivery of 3–5 business days. Choose shipping ($20) or free in-store pickup at 1804 W Broadway, Vancouver, in the cart before you pay. We cannot deliver to P.O. boxes.
Yes. In-store pickup is free at 1804 W Broadway, Vancouver, BC. Choose pickup in the cart instead of $20 shipping.
No. Provide a physical address for delivery.
After an order ships, you receive a confirmation email with tracking information.
Most purchases can be returned or exchanged within 15 days from an in-store purchase date, or 15 days from the date an online order is delivered, with exceptions based on product type and return condition. See the Returns & Refunds page for details.
