Most purchases from Burrard Laptops can be returned or exchanged within 15 days from the date of an in-store purchase, or 15 days from the date an online order is delivered. Exceptions depend on the type of product and the condition of the return.
Return or exchange the item in store, or contact us about a mail return when that option applies. The item should be in a returnable condition as described at the time of purchase.
The 15-day return window is separate from the product warranty. Most products include a 90-day warranty unless the product page lists a different term. Warranty covers defects during that term; it does not extend the return window.
If a product has a problem after the standard return window, Burrard Laptops can advise on repair options, replacement parts, and manufacturer service. Visit the Vancouver store or contact us. Related services: laptop repairs and parts.
Most purchases can be returned or exchanged within 15 days from an in-store purchase date, or 15 days from the date an online order is delivered, with exceptions based on product type and return condition. See the Returns & Refunds page for details.
Burrard Laptops can advise on repair options, replacement parts, and manufacturer service when an item is outside the standard return window. Contact the Vancouver store.
No. Returns cover eligible recent purchases. Warranty covers defects during the warranty term listed on the product.
